Linux System Engineer

Cegeka Solutions GmbH
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 10.8.2018

With over 4400 employees, Cegeka is one of the top ICT providers in BeNeLux. We develop, implement and manage IT applications and infrastructures for medium-sized and large organizations. We overcome challenges for clients in the healthcare, social security, retail, public, industry, logistics and financial sectors.
Our current portfolio includes customers from all over the world, with a vast majority in the BeNeLux region, customers for which we provide 24/7/365 availability.
Customers make use of the services that we deliver, to implement and integrate IT infrastructures, managed services, outsourcing, user support, desktop management, the development and implementation of applications, technical support and consultancy. With our own data centers in Hasselt (BE), Leuven (BE), Geleen (NL), Vienna(AT) and Steinfeld (DE) we are ready for the future and for new business models, and so are our customers.

We are looking for our location Vienna for an ambitious

Linux System Engineer


Your Responsibilities:

  • Offer 3rd line support for our customers
  • Analyse incidents generated by our monitoring systems in order to quickly repair them
  • Analyse the support requests sent by our customers by phone, email or web submit
  • Take ownership and responsibility for all tickets assigned to your queue
  • Configuration, fine-tuning and follow-up of Management Applications (SCOM, Zenos, etc.)
  • Ensure reports & specific client reports are delivered in time
  • Create trend analysis reports per client
  • Create change & maintenance requests prior to implementations
  • Maintain the operational systems/resources at customer sites
  • Provide technical training for other levels when new projects/tools are integrated within Cegeka
  • Provide management with possible enhancements regarding the clients' infrastructures
  • Create and modify the technical procedures, manuals and processes for monitoring projects
  • Create the technical documentation for all new Cegeka integrations (Server documentation, Architecture documents, etc.)
  • Interact with the customer, by positively exposing Cegeka during the direct communication with customers
  • Work in close collaboration with your colleagues to ensure that service delivery to the customer is of the highest standard
  • Work in accordance with the Cegeka quality standards, procedures, processes and internal regulations
  • Maintain a strict adherence to change management procedures before performing any change

Your Profile:

  • Minimum 3 year experience in a similar position
  • Excellent knowledge and experience of Linux operating systems
  • Experience with either AIX or HP-UX (is considered an advantage)
  • Satisfactory knowledge of the following Linux distributions: RHEL, Debian, SLES
  • Good knowledge of enterprise class backup systems
  • Good knowledge and experience with enterprise Antivirus products
  • Basic knowledge of MySQL and/or PostgreSQL database administration
  • Fundamentals of networking knowledge (ssh, tcp/ip, iptables firewall)
  • Fundamentals of Storage networks
  • Fundamentals of virtual environments
  • Analytical, technical and diagnostic skills
  • RHCSA and/or RHCE certification(s) - nice to have
  • Experience with Configuration Management Tools - nice to have
  • Scripting skills would be a plus - nice to have
  • Communication and time management skills with the ability to track and ensure the success of multiple simultaneous projects
  • Demonstrated ability to identify process improvement opportunities, demonstrated knowledge of change management, and experience implementing new process/technology to standardize operations
  • Ability to adapt quickly to constantly changing business priorities
  • Strong desire to work in a collaborative environment
  • Professionalism is required in all communication with the clients (phone calls, emails)
  • Initiative is required in day to day tasks
  • Passion for IT and strong interest in self-development
  • Strong team spirit and involvement
  • Excellent German & English skills - both written and verbal
  • Willing to travel

Our benefits:

  • Flexible working environment within a continuous growing team
  • Easy accessible office, by public transportation or car
  • 50% discount to the nearby canteen
  • Access to a parking slot (according to internal policies)
  • Being part of a dynamic company with a flat hierarchical structure
  • Multicultural and friendly team
  • Continuous learning and improvement activities
  • Support for growth and development within the company
  • The minimum monthly gross salary (full-time schedule) is of 2.898,- EUR, depending on qualification and work experience.

Have we piqued your interest?

We are looking forward to receive your application in pdf (motivation, CV, qualification etc.) via Mail!

Original-Inserat anzeigen

Cegeka Solutions GmbH

Internet, IT, Telekom
11 - 30 Mitarbeiter

Über uns

Die Cegeka Solutions GmbH ist Teil der belgischen CEGEKA Gruppe, mit rund 4.500 Mitarbeitern und Niederlassungen in 10 Ländern. Wir entwickeln und betreuen seit vielen Jahren innovative und individuelle Lösungen für Kunden aus Österreich sowie Deutschland und expandieren durch unseren…