Technical Support Engineer (f/m) for #1 Performance Monitoring Solution

Dynatrace Austria GmbH
  • Klagenfurt
  • Vollzeit
  • Berufserfahrung
  • 14.5.2018

Technical Support Engineer (f/m) for #1 Performance Monitoring Solution

Support / Klagenfurt, Austria

Customer Support | Troubleshooting | Software as a Service | Digital Transformation | Cloud Monitoring

Passionate about customer communication on a very technical level? Excited about troubleshooting for our AI-powered monitoring solution? Wanting to join a global leader that enables digital transformation?

Dynatrace redefined monitoring: AI-powered, full stack & automated. Our innovative SaaS product helps customers to get a self-driving IT. We are proud to excite customers like Google, Apple, Netflix, Delta Airlines, SAP, United Health Care, JP Morgan and many others.
Dynatrace is the only web-scale monitoring solution on the market designed to meet the needs of modern applications. All we need now, is you to become a personal superhero to our customer by solving his problems. Apply now and be part of our motivated and talented Customer Solutions Team.

Your role in the team

  • Identify problems and investigate issues directly with the customer (e.g. via screensharing)
  • Cooperate with Development and Product Management
  • Attend training for new product features and technologies
  • Exchange knowledge with other colleagues and suggest product improvements

Our expectations for you

  • Recently graduated within the last couple years (Computer Science, Software Engineering)
  • More than one year of related professional work experience
  • Ideally Development Experience (.NET or Java)
  • Hands-on Teamplayer and proactive (wo)man of action

You will love this job if

  • troubleshooting is your passion.
  • you are fascinated by technical challenges and think outside the box.
  • trainings for new product features are a welcome change for you.
  • you appreciate team spirit and enjoy an international environment.

Seeing is believing. Check out the Dynatrace free trial.

Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 39,200 gross per year (based on full-time). We offer a market conform salary in line with qualifications and experience.

Convince yourself of Dynatrace and apply online.

Dynatrace Austria GmbH
Lakeside B08a
9020 Klagenfurt am Wörthersee
www.dynatrace.com

Apply now

Benefits

  • Sports
  • Fruits
  • Cereals
  • High Tech
  • Coffee
  • Smoothies
  • Kitchen
  • Flexi-time
  • Public transportation & discount
  • Parking
  • Mobile phone
  • Table soccer

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Dynatrace Austria GmbH

Internet, IT, Telekom
101 - 500 Mitarbeiter

Über uns

Wir sind ein junges Unternehmen im Bereich Informations Technologie aus Linz.  Seit der Gründung der dynaTrace Software 2006 beschäftigen wir am Standort Linz 210 Mitarbeiter mit stark steigender Tendenz. Weltweit gehören 46 der Top 50 Fortune-500-Unternehmen zB: Apple, 3Banken Gruppe (Oberbank),…

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