Computer Operator (Temporary) (m/f)

Amerikanische Botschaft
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 13.4.2018

VACANCY ANNOUNCEMENT
U.S. EMBASSY VIENNA

The American Embassy in Vienna is recruiting for a

Computer Operator (Temporary) (m/f)

Responsibilities:

The Computer Assistant (CMA) is a key technical service provider for the three U.S. Missions in Vienna (Tri-Missions). The incumbent is responsible for the day-to-day operation and maintenance (e.g., file backups, server health monitoring; maintaining user accounts, groups and scripts; troubleshooting server, workstation, and application errors/failures; performing routine patch management and upgrades). He/she will often resolve telephonically or via remote diagnostic tools those calls that can be resolved without on-site intervention. The CMA tracks inventory movement to ensure that IT property records are accurate and reliable.

Qualifications and competencies required:

  • Higher Technical College (HTL) graduate, or Matura (international academic equivalent) plus minimum of 2 years post-secondary technical studies (e.g. college, FH) in computer science/information technology.
  • Three years of progressively responsible experience, primarily of a technical nature or customer service support oriented in computer operating systems, Helpdesk work, IT service technician.
  • Good working knowledge in English and limited knowledge of German.
  • Good knowledge of IT operations and management principles.
  • Technical knowledge of hardware capabilities, computer operation procedures, and computer programs run regularly in a variety of systems.
  • Ability to perform hardware setups, operational adjustments, and maintenance consistent with failure indicators.
  • Good to excellent telephone assistance and customer relations skills.
  • Must be physically able to lift and move up to 70 lbs.

Salary:

Minimum 38,916 EUR annual salary, plus the additional bonus payments (13th and 14th month payment).

How to apply:

We look forward to receiving your electronic application. Please find instructions for applying here: https://at.usembassy.gov/embassy/jobs/how-to-apply/.

More information about the position and employment with the U.S. Missions in Vienna:
https://at.usembassy.gov/embassy-consulates/jobs/

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