• Wien
  • Vollzeit
  • Berufserfahrung
  • 13.2.2018

We're experts in the world's fastest growing sector - globe shopping, where consumers from one country shop in another. We introduced the world to Tax Free Shopping over 30 years ago, but now offer a range of great services to help travellers shop and spend wisely in 43 countries around the world. We work with over 270,000 of the world's favourite brands, helping businesses engage with globe shoppers. Our IT headquarter is located in Vienna and we do have offices all over the globe, we're a truly international team.




Operating in 40+ countries, offering numerous tax refund services and growing for over 30 years makes Global Blue's systems a complex landscape. The Transaction Monitoring team takes care of reconciling data between the different systems, ensuring consistent transactional data end-to-end. Within this team, your responsibility will be to understand the mechanics and data of the various systems in order to break down requirements into specific logic which can then be implemented by the development team. You will also take care of testing the results on a logical level to ensure the results are bullet-proof and consistent end-to-end.


  • Analyse and understand mechanics & data of our transaction systems
  • Re-fine requirements (provided by the Product Manager) and document them on a detailed level as preparation for the development team
  • Check results of the development team for plausibility and make sure all scenarios and edge cases are covered
  • Liaise with the teams responsible for the transaction systems on a regular basis in order to understand changes in all the systems relevant for Transaction Monitoring
  • Be a "sparring partner" for the Product Manager and challenge new requirements with the technical and detailed knowledge of all the transaction systems


Education and experience:

  • Min. 3 years of experience in IT/software development/system analysis Database experience, being able to handle SQL queries (writing basic ones, reading and interpreting semi-complex ones)
  • Software development background would be a plus - you will not need to code, but the analytical mind-set of a developer would be beneficial
  • Experience in working with dislocated teams in a global, multicultural environment
  • Experience in handling demanding stakeholders from different technical/business areas
  • Relevant IT educational background (e.g. University degree) or similar relevant experience
  • Excellent English language skills both oral and written

Personal qualifications:

  • You are able to analyse and break down complex matters into its elements
  • You pay a great attention to details and have a very well-structured working style
  • Excellent verbal and written English communications skills - the documentation you write is precise, structured and without bloating overhead
  • You enjoy collaborating with a diverse group of people from different teams and various backgrounds (development, product management, business units)
  • You have a natural curiosity to find out how products/systems are working and are inquisitive and engaging


  • Work in fast-growing international company
  • Multi-cultural environment and inspiring colleagues from many different countries
  • Development and potential to growth
  • Varied and challenging job

Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the legal annual minimum compensation according to the Austrian collective agreement amounts to EUR 33.316,78, however the total compensation is a subject of individual agreement.


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Über uns

We are a market-leading provider of financial services for merchants doing business with international travellers. Our network contains 270,000 merchants worldwide in 40 countries. Through that, Global Blue offers services to more than 30,000 travellers every day. Our international structure with offices…

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