ITSM Specialist (f/m)

Constantia Flexibles Group GmbH
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 4.12.2017

Constantia Flexibles

Constantia Flexibles is one of the world's leading manufacturers of flexible packaging and labels. The group supplies its products to numerous multinational corporations and local market leaders in the food, pet food, pharmaceuticals and beverage industries. In recent years the group has developed from a supplier with a strong European regional focus into a group which is active on a global basis in the world's most attractive and fastest-growing markets for flexible packaging and labels. Constantia Flexibles stands for premium positioning, leading technology, customer proximity and highly efficient production facilities. In total Constantia Flexibles has over 4,000 customers worldwide. Over 10,000 employees in 55 production locations in over 23 countries supply innovative flexible packaging solutions on a global level. The business of Constantia Flexibles is divided into three divisions - Food, Pharma and Labels. For more information please visit our homepage:

For our IT Department in Vienna we are looking for an

ITSM Specialist (f/m)

Duties & Responsibilities:

  • Controlling the service design, the transition, the service operations and the continuous improvement of the responsible services

Which includes:

  • Control and management of contracted services
  • Ensuring operation through service level monitoring and escalation management
  • Continuous optimization of service processes and services
  • Participation in projects towards improvement of corresponding tools and documentation


  • Completed degree in business informatics, computer science or equivalent
  • Good understanding of technologies and services in the context of IT delivery
  • Mastering processes and methodologies according to ITIL
  • Project management skills
  • Sound business management skills, especially reporting
  • Excellent written and oral English and German skills

We offer a responsible and challenging collaboration in a strong growing, global company with the possibility to further grow within the organization.

If you are interested in being part of an international, flexible and highly motivated team, please do not hesitate and send your application to:

Constantia Flexibles Group GmbH,
Jessica Wohlleben,
Rivergate, Handelskai 92, 1200 Vienna,
+43 (0)1 888 5640 1345,

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Constantia Flexibles Group GmbH

Handelskai 92, Rivergate
1200 Wien

Über uns

Constantia Flexibles ist einer der weltweit führenden Hersteller flexibler Verpackungen. Die Gruppe beliefert zahlreiche multinationale Konzerne sowie lokale Marktführer in der Nahrungsmittel-, Tiernahrungs-, Pharma- und Getränkeindustrie. In den letzten Jahren hat sich die Gruppe von…

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