Tester / Certification Engineer

Global Blue Service Company Austria
  • Wien
  • Vollzeit
  • Berufserfahrung
  • 12.12.2017

We're experts in the world's fastest growing sector - globe shopping, where consumers from one country shop in another. We introduced the world to Tax Free Shopping over 35 years ago, but now offer a range of great services to help travellers shop and spend wisely in 51 countries around the world. In addition to the world's leading Tax Free Shopping network, we've created awesome products like Currency Choice, a Dynamic Currency Conversion service enabling travellers to pay in their home currency when spending abroad. We work with over 300,000 stores around the world , helping businesses engage with globe shoppers. We also provide data and intelligence to help our merchant partners better understand the behaviour of travellers from around the globe. We're headquartered in Eysins, Switzerland, but with offices all over the globe, we're a truly international team.


Tester / Certification Engineer

Nature and aim of the position

Following a number of trainings you will become an expert of the Global Blue tax free issuing solutions, familiar with the backend systems and message protocols but also with the country specific requirements.
You will be responsible to ensure the quality of the integration projects meets the expectations of our specifications and biggest global merchants. This involves close cooperation with internal project management, IT operations teams as well as external developers and merchants.

Main duties and responsibilities

  • Execute the tax free issuing solution certification processes together with internal and external stakeholders (international retailers, POS system vendors, payment terminal providers)
  • Maintain and continuously improve the certification standards and methods for Integrated Issuing Solutions (test cases, test plan, test report)
  • Provide technical support to Technical Account Managers as well as internal and external partners during project execution
  • Create and maintain shop setup and tax free layouts in the test environments
  • Review of functional and technical specifications

Relates and cooperates mainly with

  • Line manager
  • Technical Account Management - Global Accounts team
  • Product TFS
  • Technology

Background and Education

  • Minimum of 3 years professional experience as a certification engineer in a multinational and customer-orientated environment
  • Relevant IT educational background (experience in the software development field highly preferred)
  • Proficiency in test execution, test process definition and implementation
  • Excellent English language skills (oral & written)
  • Good knowledge of MS Office products

Specific skills and knowledge

  • Structured, reliable, goal and customer oriented approach
  • Excellent ability to analyze problems and identify solutions
  • Operational "hands-on" attitude and resolution orientation
  • Good communication and team skills, ability to present ideas clearly and concisely
  • Ability to communicate with external partners in an efficient and structured way
  • Able to work independently with self-motivating personality
  • Solid understanding of software development projects (system interfaces)
  • Understanding of Point-of-Sale related technology and transactional systems beneficial
  • Willingness to travel (approx. 20%)
  • Enjoy working in a multi-cultural environment
  • Commitment and dedication to work

Global Blue offers attractive, competitive and performance related compensation packages for all offered position, the individual package of fixed and variable parts are offered to the respective candidate on an individual level. Due to the legal regulation of federal Austrian law, Global Blue is obliged to state a mandatory minimum for this a position of 35.496,58 EUR.


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Über uns

We are a market-leading provider of financial services for merchants doing business with international travellers. Our network contains 270,000 merchants worldwide in 40 countries. Through that, Global Blue offers services to more than 30,000 travellers every day. Our international structure with offices…

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