Service Operations Expert for Quality Systems – Laboratory Informatics

Sandoz GmbH
  • Kundl
  • Vollzeit
  • Berufserfahrung
  • 17.10.2017

Remarkable developments occur at Sandoz due to the combination of individual characteristics, personal interests and professional qualification. This is why we are seeking employees with a passion for all that they do and who will work together with us to achieve the common goal: to provide patients in Austria and all over the world with high-quality, affordable pharmaceutical products. We, Sandoz, are one of the largest pharmaceutical companies in Austria with over 4.000 employees at four sites. As a member of the global Novartis Group, we develop, produce and market generic pharmaceuticals - above all antibiotics, injectable cancer drugs and innovative biosimilars. Come and work with us as ...

Service Operations Expert for Quality Systems - Laboratory Informatics / KUNDL

Area of Responsibility

  • Oversee and monitor day-to-day operations of the globally deployed Laboratory Informatics applications in scope to ensure stability, integrity and business continuity
  • Ensures all services/major accountabilities (based on ITOM Role, Anchor Role, and Design Authority Input/function Input) are delivered to the agreed SLAs
  • Monitor, measure, report and review performance of services in close collaboration with Service Performance Managers
  • Manage and support application to meet the needs of the Quality business area, including providing technical support to the Business
  • Ensure day-to-day operational support activities are performed to the required compliance and process adherence


  • Education: University degree in Informatics, Computer Sciences or similar
  • Languages: Business fluent in English (written and spoken)
  • Experience: 5+ years Pharma, IT and Manufacturing/Engineering exposure

We are offering a competitive salary in line with the market and based on your qualification, experience and individual competencies. Additionally we are offering an attractive Bonus/Incentive program, a modern company pension scheme, childcare facilities, learning & development options and worldwide career opportunities within the Novartis group. The basic salary is composed of a market oriented excess payment and the respective amount according to the Austrian collective agreement (at least EUR 54.000,-- per year)

Please apply online under the following link:

Online Application

(Job ID 223462BR)
Cornelia Walch, Staffing Manager

Sandoz is an equal opportunity employer

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Sandoz GmbH

Biochemiestraße 10
6250 Kundl

Über uns

Wir, Sandoz, sind eines der größten Pharmaunternehmen Österreichs mit über 4000 Mitarbeitern an vier Standorten: Kundl, Schaftenau, Unterach und Wien. Als Teil der weltweiten Novartis Gruppe entwickeln, fertigen und vermarkten wir patentfreie Arzneimittel – vor allem Antibiotika,…

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