The Talk Online Panel offers high quality online fieldwork services in a market of over 400 million people across central and south-eastern Europe. Headquartered in Vienna, it boasts a multilingual international team across its target countries as well as a network of local partners and affiliates that help it deliver culturally aware local expertise. The company is specialized in carrying out both large-scale multinational quantitative studies and more boutique, targeted research projects with specific groups.

For the Croatian and Slovenian market, we are currently looking for a new user support assistant who can start immediately or as soon as possible in our office in Vienna.

USER SUPPORT ASSISTANT

part-time (20h)

YOUR TASKS

  • Handling and following up all incoming requests from Talk’s clients while assuring competent support via E-mail, telephone as well as personally;
  • Being in charge of the recruitment of new panel members for Talk Online Panel Croatia and Slovenia, which is a part of the Talk Online Panel;
  • Providing user support for Talk Online Panel Croatia and Slovenia members via E-mail, telephone and social media;
  • Dealing with various administrative tasks such as document translations and testing of questionnaires;
  • Generating the effective performance and achieving company’s goals.

YOUR PROFILE:

  • Bachelor- or Master in Marketing, Economics, or related;
  • Excellent command of English, Croatian and Slovenian (German and further language skills will be of advantage). Croatian and Slovenian skills verbally and in writing need to be on a native level.
  • Professional experience in a similar role is a plus;
  • Confident computer skills (MS Office, basic understanding of Online Advertising and Social Media);
  • Bright, easy-going and flexible personality

WE OFFER:

  • Challenging opportunity for career development within a fast-developing, international company;
  • International, friendly working environment in a team of professionals;
  • Opportunity to enrich and broaden your expertise;
  • Starting-Salary of € 800 brutto (for 20 hours per week)
  • A working place in the city centre (Karlsplatz) easily reachable via public transport

You find yourself in this profile? Than send us your application including your CV and photo.